Refund Policy

Last updated: 9 October 2026

You only pay after the free 7-day trial, and only if you decide to keep the service.

1. 14-day money-back guarantee

Changed your mind? Within 14 days of your first payment, you can ask for a full refund of it. This covers the $199 setup and your first month. You don't need to give a reason. We then switch the service off.

2. Later monthly payments

Monthly payments after the first one are not covered by the money-back guarantee. If something goes wrong on our side, section 3 applies. After the 3-month minimum term, you can cancel anytime, and the service runs until the end of the month you've paid for.

3. If the service fails on our side

If the service is down for more than 3 days in a row in a paid month because of a problem on our side, we refund that month's fee for the days it was down.

4. How to ask for a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. To ask for a refund, find your order at paddle.net, or email hello@getaisupportcopilot.com. Refunds go back to the card or account you paid with.

5. Make

Your Make plan is billed by Make, not by us, so refunds for it follow Make's own terms.

This policy doesn't limit any rights you have under the law.